Delivery Information

Delivery Days & Times

• Delivery days are Tuesdays and Thursdays; 08h00–17h00. Depending on demand, delivery days and times may vary.
• We require a minimum of 72 hours lead time for orders. Once we receive your order, we allocate your delivery to the next delivery day available.

Delivery Costs

• FREE delivery for orders over R600.
• FREE delivery to Hout Bay and Llandudno addresses.
• R80 flat rate for deliveries for orders under R600 (for the above mentioned suburbs only).
• Don’t forget you are welcome to collect your order from our PBC Kitchen in Hout Bay (09h00-16h00, Mon-Fri).

Delivery Procedure

You will be contacted on your cellphone the day before your day of delivery with an ETA of when you can expect your PBC order to arrive on your doorstep. Our delivery routes are mapped and managed to ensure a stable cold chain and to ensure the integrity of your carefully curated products. For freezer and fridge items, we will include ice packs to keep your order cool. The moment your order arrives on your doorstep, you will need to refrigerate or freeze your items immediately in line with the packaging labels and instructions. Our driver will allow a 5 minute delay once he arrives at your door; if there is no answer or you cannot be reached, your order will be returned to our PBC Kitchen and you will need to collect it from Hout Bay.